Basically, Um, the idea is that business owners or business managers just go out and actually talk
to their customers, and learn more about how well the business is serving their needs, and try to
see what the customer experiences, because that's a great way to discover for yourself, how your
product is perceived, what the strengths and weaknesses are, you know, how to you can
improved it that sort of thing, you know Dortans, they make soup and can vegetables and such.
Well, the head of the company, had Dortans’ topped executives walk around supermarkets,
um, asking shoppers what they thought of Dortans’ soup, and he use the
data to make changes to the company's product, I mean, when Dortans of all the
companies, embraces something as radical as MBWA, it really show you how popular the theory
has become, yes, Lisa?
17. What does the professor imply when she says this:
I mean, when Dortans of all the
companies, embraces something as radical as MBWA, it really show you how popular the theory
has become
A. It is surprising that Dalton’s tried to use MBWA
B. It is surprising that MBWA was successful for Dalton’s.
C. She does not have a high opinion of the quality of Dalton’s soups.
D. Dalton’s positive experience with MBWA led many other companies to try MBWA
من گزینه D زدم ولی خودش تو جوابش گفته که Aدرست هست..
به نظرم جواب خودم درست هست ،،نظر دوستان رو میخواستم بدونم
ممنون